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Sending Reviews

Sending SMS Review Requests

Learn how to send personalized SMS review requests.

SMS review requests typically have higher response rates than email. Here's how to send them effectively.

Composing Your SMS

Use personalization tokens like {{first_name}} and {{business}} to make each message feel personal. Keep messages under 160 characters for best delivery rates.

SMS requests sent within 2 hours of service tend to get the highest response rates.

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