Great Care Doesn't Automatically Mean Great Reviews
Most practices provide excellent care but struggle to convert patient satisfaction into Google reviews.
Patients Love You But Rarely Leave Reviews
Happy patients walk out the door and forget to leave a review. Meanwhile, one unhappy patient goes straight to Google. Your online rating doesn't reflect the care you provide.
Your Competitor Has 200+ Google Reviews
New patients choose providers based on Google reviews and ratings. The practice with more reviews wins — even if your care is better.
No Time to Chase Reviews Between Appointments
Your staff is busy with patient care, scheduling, and billing. Manually following up for reviews is the last thing anyone has time for.
After-Hours Inquiries Go Unanswered
45% of patient calls happen outside business hours. Without someone to answer, those potential patients go to the next practice on Google.
How FiveFlow Works for Your Practice
Set up in under 10 minutes. See your first new reviews within days.
Import Your Patients
Upload your patient list via CSV or sync automatically through QuickBooks or Xero. No manual data entry needed.
Send Post-Appointment Requests
Automated SMS and email review requests go out after each appointment. Timed perfectly so patients remember their experience.
Smart Routing
Patients rate their experience first. Happy patients (4-5 stars) head to Google with an AI-drafted review. Others can share private feedback — or still post publicly if they choose.
Watch Your Reviews Grow
Track your review growth, monitor your rating, and respond to reviews with AI-powered reply suggestions — all from one dashboard.
Features Your Practice Actually Needs
Everything you need to build a strong online reputation, without the enterprise price tag.
Post-Appointment Automation
Review requests are sent automatically after appointments. Set the timing that works best for your practice.
Smart Routing
Every patient chooses their path — Google review or private feedback. The only platform at this price point that gives patients a voice either way.
HIPAA-Friendly Messaging
Templates designed for medical practices. No patient health information in review request messages.
AI Review Responses
Get professional, thoughtful reply suggestions for every review. Respond quickly without writing from scratch.
QuickBooks & Xero Integration
Automatically sync your patient list from your accounting software. No spreadsheets or manual imports.
NLP Review Insights
AI analyzes your reviews to surface recurring themes — what patients love, what needs attention, and trending topics.
24/7 AI Chat for Your Website
Answer patient questions about insurance, hours, services, and new patient info — even after hours. Capture contact details from visitors who need to schedule.
What Dental Practices Typically See
Results vary by practice, but here's what dental and medical practices typically report.
Practices typically see
3-5x
more reviews in 90 days
Within the first few months
4.2 → 4.8
typical rating improvement
When given the option
Up to 73%
choose private feedback
Key Highlights for Medical Practices
Results vary by practice size, location, and patient volume. All claims use hedged language and represent typical outcomes.
Founding Member Program
Be one of the first 100 subscribers and lock in 50% off your first year on any annual plan. Price locked for life while your subscription stays active.
Starter
$24.58/mo
Most Popular
$41.25/mo
Pro
$74.58/mo
Affordable Plans for Every Practice
Plans start at $59/mo. No contracts, cancel anytime.
Starter
Perfect for solo practitioners
- 100 Flow Credits/mo
- 1,000 emails/mo
- Smart routing
Growth
Most popular for growing practices
- 300 Flow Credits/mo
- 3,000 emails/mo
- Smart routing
Pro
Multi-location practices
- Unlimited Flow Credits/mo
- 10,000 emails/mo
- Smart routing
Frequently Asked Questions
Common questions about getting more Google reviews for your dental or medical practice.
What is the best way for dental practices to get more Google reviews?
The most effective approach is sending automated SMS review requests within 1-2 hours after a patient's appointment. Dental practices using FiveFlow typically see 3-5x more Google reviews because patients get an AI-assisted review composer that makes leaving a Google review quick and easy.
Is it legal to ask dental patients for Google reviews?
Yes. Google's guidelines allow businesses to ask customers for reviews. However, you cannot offer incentives for reviews, pay for reviews, or selectively ask only happy patients (known as review gating). FiveFlow sends requests to all patients equally and gives every patient the choice to leave a public review or share private feedback.
How can dentists handle negative Google reviews?
When a patient rates 1-3 stars, FiveFlow presents them with a choice: leave a Google review or share private feedback directly with your practice. Many patients prefer the direct option, giving you a chance to address concerns. For negative reviews already on Google, FiveFlow provides AI-suggested responses to help you reply professionally.
Does FiveFlow integrate with dental practice management software?
FiveFlow integrates with QuickBooks and Xero for patient billing sync, and with HubSpot for CRM. You can also import patient lists via CSV or use the API. Automated review requests can be triggered after appointments are completed.
How much does review management software cost for dental practices?
FiveFlow starts at $59/month for dental practices, which includes 100 SMS review requests, email campaigns, guided review flow, and Google review monitoring. This is significantly more affordable than enterprise platforms like Podium ($399/month) or Birdeye ($299/month).
How does the AI chatbot work for dental practices?
You add your insurance info, hours, services, and new patient details to the knowledge base. The AI chatbot answers patient questions on your website 24/7. When it can't answer, it captures their contact info so your front desk can follow up.
Ready to Grow Your Practice's Online Reputation?
Join dental and medical practices across the country that use FiveFlow to turn patient satisfaction into 5-star Google reviews.
Or save 50% with our Founding Member program