Sending Reviews
Setting Up Follow-Up Sequences
Automate follow-up messages for non-responders.
Follow-up sequences automatically send reminder messages to customers who haven't responded to your initial review request.
How Follow-Ups Work
- 1Go to Settings > Automations
- 2Enable follow-up sequences
- 3Configure up to 3 follow-ups
- 4Set delay days between each follow-up
- 5Customize follow-up messaging
Follow-ups automatically stop when a customer leaves a rating.
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