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SMS & Email

Customizing Message Templates

Create and edit SMS and email templates.

Customize your review request templates to match your brand voice.

  1. 1Go to Settings > Templates
  2. 2Select SMS or Email tab
  3. 3Edit existing templates or create new ones
  4. 4Use personalization tokens: {{first_name}}, {{business}}, {{link}}
  5. 5Save and preview your template

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